Paul Bridger, a British National is a proven hospitality leader with more than two decades of diverse experience across Europe, Middle East and Asia, Paul Bridger is the Chief Operating Officer of Rove Hotels, the smart, new value hospitality brand created as a joint venture between Emaar Hospitality Group and Meraas Holding. He was also able to lead responsible business initiatives as part of Radisson Hotel Groups commitment to net zero by 2050. Our restaurant, Les Cuisines, has had a magical makeover for the festive season. Furthermore, he spearheaded the launch of a new brand at the recent ATM, Edge by Rotana, to complement our existing portfolio of products. He has also led a number of projects namely: The integration of Turkey and India into the Middle East and Africa region in 2021 adding more than 100 properties to the existing portfolio; the integration of Rixos brand global management under his leadership into the Dubai IMEA office; launch of ALL Accor Live Limitless; creation and launch of Kitch In in 2021; and the launch of the All Inclusive Platform following the success of the Rixos Brand. He is dedicated, committed, compassionate and, more importantly, a man with vision and wealth of knowledge. Rotana has achieved a number of milestones as it continued its tenacious expansion over the past 12 months. The imaginative powerhouse behind hugely successful homegrown concepts such Dubais iconic rooftop nightlife destination, The Penthouse, chic Italian luxury haute spot, Cinque and gourmet MSG-free Chinese favourite, Maiden Shanghai at FIVE Palm Jumeirah along with award-winning immersive street-food dining experience serving all your food-cart favourites from every delicious corner of the world, Soul Street. But lets briefly return to my time at the family friends restaurant. Our Safir (which translates to Ambassador in English), is our most valuable asset in the organisation, and it is our mission to work as a family, not a team, in creating an environment that fosters pride, joy, and respect wherein the true spirit of Bedouin Hospitality thrives at every level. Sustainability has always been vital, as Cordon raised awareness of environmental responsibility and implemented sustainability programmes to reduce the hotels carbon footprint. Founded by Monther Darwish, the company is dedicated to building world-class hospitality products. In addition, Bani has established preferred partner status with leading hotel brands, including Marriott, Hilton, and Hyatt. Now that Dubai has expanded into new market opportunities, we look forward to new horizons in 2021, with Expo 2020 in the front view. He is the creative genius behind hugely successful homegrown concepts such as Dubais iconic rooftop destination, The Penthouse, FIVEs signature Italian, Cinque, and MSG-free, gourmet Chinese, Maiden Shanghai at FIVE Palm Jumeirah along with immersive street-food dining experience, Soul St. and Jumeirah Village Circles first ever nightclub, The Mansion at FIVE Jumeirah Village. Our vision is to develop new features and highlights to keep adapting to existing guests demands and new market needs. Successful activities included the opening over 20 properties per year since he has joined the Accor Dubai office (even during Covid), as well as ensuring that financial results were achieved even during the most difficult times. Respect and leverage human capital. From brand negotiation to achieving operational excellence, Hajj strategically directed the growth story of Cravia, from inception to its circa US$200 million acquisition in 2016. Most recently, Sreejith was promoted to Director of Food and Beverage at Radisson Blu Dubai Deira Creek in 2019, taking over meeting & events sales and the hygiene & stewarding departments in addition to his food and beverage responsibilities. In his last role as CEO of BLG Capital he managed a portfolio of luxury and lifestyle real estate and hospitality developments such as Aman Resorts, Peninsula Hotel, Soho House, W Istanbul, Ritz Carlton & Mandarin Oriental Residences, Galata Port. French-born Nicolas Budzynski describes himself as a dynamic and self-driven restaurant professional with a passion for delivering unique experiences to my guests. As a goal-oriented individual, he handles challenges with finesse with a forte in project and change management as alongside creating new concepts. Hakan Ozel, the General Manager and Luxury Hotel Operator of Shangri-La Dubai has not only played an integral role in making Shangri-La what it is today but is a leading example in the broader industry due to his reputation for having a forward thinking and passionate approach coupled with robust experience. I also significantly contributed to the Vineyard Hotel Group before taking to the skies. Outside of work, he makes time to enjoy the Armani Hotel Dubai experience for himself as he explains: There are so many special corners within the hotel, however, there is something magical about our restaurant terraces. A clear success is the way Mark lead and managed the region during the difficult period of Covid. The UAEs most awarded F&B leader, Amazon best-selling Author and CEO & Founder of Solutions Leisure Group, Paul Evans, started Solutions Leisure Group in the early hours of the morning on the shores of Hurghada beach, Egypt, with his friend and business partner, Freek Teusink. Throughout his career, Keffer has been the recipient of several prestigious awards including Continent General Manager of the Year 2012, Continent Hotel of the Year 2011, Global Hotel of the Year for 2011, three individual recognitions for Leadership and Engagement Excellence between 2010 and 2012, Food and Beverage Excellence in 2011, Operational Excellence in Asia Pacific Region 2005 and a special award for Investor in People in Middle East and Africa, 2011. In Thailand, I was the resident manager at the Muse MGallery Hotel, Bangkok. airport 1 - full name Access: 43.9 km / 27.28 mi 41 min drive Transports DXB Children's Age. He is responsible for enhancing COYAs already exceptional service and special events across all nine of its global branches, and he is the key driver behind the luxury lifestyle brands expansion. Sofitel Legend Metropole Hanoi has tapped a veteran of the hospitality industry, William J. Haandrikman, to lead the Grand Dame of Vietnam and its 650 hotel Ambassadors as general manager. Jochem-Jan works closely with the Dubai Executive Council acting as a representative of the hospitality sector to advise on and promote inclusion of People of Determination in the industry. With a background in Psychology, combined with the years of experience in the Food & Beverage industry, Andrew is well placed to be running a large-scale, high-end food & beverage operation. All-in-all Alokis marketing prowess has resulted in FIVE Hotels and Resorts in Dubai successfully welcoming over 3.79mn guests of over 192 nationalities to FIVEs award-winning F&B venues and over 4000 events with over 360 top DJs in 1,784 days. I enjoyed all aspects of my role there from interacting with the F&B team to seeing happy customers leave with a smile. With over 25 years of international experience in the hotel industry, Sandeep is currently responsible for leading the operations of Marriotts properties in the Middle East (including Egypt and Turkey) which features over 200 operational properties and more than 100 properties in its pipeline. Prior to joining MCR, Mr. Shinn was a Regional Director of Operations with Prism Hotels & Resorts. Meet the propertys general manager, Caroline Trichet, who has been inspiring her team to always strive for more. Although he has seen many successes over the years, these are a few of the most recent achievements to date: He successfully navigated Atlantis, The Palm through some of the most challenging years in hospitality history, not only to survive but to thrive, resulting in 2021 being the best year financially for the company since opening in 2008 (whilst also caring for over 3,000 colleagues). Under his leadership, Hiltons portfolio in the region will more than double in the coming 3-5 years, with 180 hotels in its development pipeline across luxury, full-service and the mid-market brands. His first restaurant at the age of 24 was awarded Best Restaurant in Turkey, and through hard work and determination, his ventures collated several global accolades. Over the last years, Palazzo Versace Dubais managing director Monther Darwish put the property on the map, coming up with innovative campaigns aimed at increasing occupancy and revenue. Sofitel Dubai Downtown is home to many F&B concepts, including L Apero, what would you say differentiates your venues from others in Dubai?French hospitality courses through Sofitel Dubai Downtowns veins. AHH now has a presence in UAE, KSA, and soon India. The mother of four children previously worked as Head Private Banker East Africa for Citibank and Barclays for 18 years. In a short time she has made a major impact, bringing a wealth of exceptional F&B talent into the business to build a strategic commercial platform, while being actively involved in Hiltons various ESG initiatives. This industry requires you to know yourself and your mission. At the helm of the resort is general manager Christophe Schnyder, who has headed several pre-opening teams before joining Sofitel The Palm. Hilton has partnered with organisations such as the SEDRA Foundation in the UAE and such partnerships will continue to grow under the leadership of Jochem-Jan with a major part of his leadership focused on creating opportunity for People of Determination. Under her astute and passionate leadership, the group is growing from strength to strength with multiple international award-winning restaurant concepts including tashas cafs, Flamingo Room by tashas, Avli by tashas, Galaxy Bar, and the soon to open Bungalo34. With a passion for food and an entrepreneurial mindset, Manhal exploded onto the F&B sector full of creative, innovative ideas and thus Awj Investments was born. Christophe is a visionary leader that understands the importance technology plays in the future of hospitality and in the customer journey. Pauls perseverance towards his vision, loyalty to his goals and objectives, outstanding leadership, and dedication to creating moments people live for have significantly set him apart from the fierce competition he faces daily. Well-versed in sales . And worked on the vertical farm project with GreeenTech Vertical Farm, who now produces the greens that supply the Hotels Fish Market restaurant. When the weather in Dubai is pleasurable, there is nothing better than having dinner al fresco on one of the terraces overlooking The Dubai Fountain show. Christophe is well recognised in the industry for his innate ability to develop strong performing teams through empowerment and deep trust, with several of his direct reports moving on to become senior leaders and general managers within the industry. Its no coincidence that the group has been repeatedly recognised as the regions guests choice. Being a renowned DIFC institution for the past 10 years, the Italian venue has made its mark as an icon with its heritage and presence in the market as an original trendsetter. He made it a point to address all concerns as much as possible through personal interactions at the hotel as well as weekly newsletters. New concepts opening in the next few months are Mott 32, a luxury Chinese restaurant originally from Hong Kong, in Address Beach Resort, and ATTIKO, a signature outlet for guests looking to unwind and celebrate, opening in W Hotel Mina Seyahi. In June 2021, Atlantis, The Palm announced its commitment to do business in ways that are good for both people and the planet with the resorts first sustainability initiative Atlantis Atlas Project. It was established in 2000 and now owns 2 hotels in the Republic of Armenia; Golden Palace Hotel Yerevan, with 36 luxury suites; and Radisson Blu Hotel Yerevan, with 142 rooms and suites. In his past assignments he was actively engaged in local community projects and business councils, winning a Contribution to Culture award in the Marriott Business Council and Spirit to Serve Community award in Dubai. Giacomos charisma coupled with substance and empathy makes him a very powerful asset to the organisation. Hailing from the Southern state of Tennessee in the US, Keffer has held managerial positions with Marriott International for over 25 years. The term engagement has somewhat staled, but here it means showing genuine interest in the success of the organisation and for each individual team member. Sofitel Dubai The Palm Resort & Spa East Crescent Road, Dubai 9.0 Wonderful 1008 reviews How we verify reviews 10 - Excellent 676 8 - Good 233 6 - Okay 58 4 - Poor 28 2 - Terrible 13 9.3/10 Cleanliness 9.2/10 Staff & service 9.0/10 Amenities 9.2/10 Property conditions & facilities 8.8/10 Eco-friendliness 8/10 Good Kareem Safwat His relationship with the Gulf and wider region started in 2006 when he was appointed general manager for Middle East and Africa at a FMCG/healthcare multinational. With an absolute passion for the hospitality industry, he created 7 Management that has gone from strength to strength in 2021, with plenty of robust expansion plans on the horizon. By 2009, he had set up Kalys Management, a management investment firm focused on hospitality projects in the region; by 2011 it had grown and evolved into Sunset Hospitality Group. Weaving Sofitel Dubai Downtowns world-renowned hospitality into every minute detail, they will also enjoy a butler on call to collect their shopping bags from Dubai Mall. One of his greatest passions is mentoring young leaders; empowering them within his team and across the company so that they can grow professionally and achieve their goals. My career in hospitality technically started when I worked at a family friends restaurant, as a teenager, to earn a bit of pocket money. He also led the successful debut of Vida Beach Resort Marassi Al-Bahrain, the first extension of Vida Hotels outside of the UAE and Address Istanbul, a hotel situated in the heart of the luxury Emaar Square on the Asian side of the city, Address Istanbul is a destination unto itself with unlimited possibilities. During his tenure, he continues to demonstrate in many ways how he cares for people, most notably how he cares for the associates that work with him. Using a mix of internal campaigns, conferences and awareness-raising workshops, it has been combating stereotypes, everyday sexism, and sexual harassment, with men representing more than 40 per cent of the Accor networks members. Now, at the age of 26, Hersh can proudly say that he has become that successful young businessman he once dreamt of. His innovative strategies demonstrate his commitment to ensure high levels of productivity and resource efficiency. Before establishing Lavoya, Hajj founded Cravia, one of the GCCs leading food and hospitality groups that brought world-class franchises to the Middle East, including Zaatar W Zeit, Seattles Best Coffee, Cinnabon, as well as Five Guys in Saudi Arabia. He thrives in achieving excellence in both guest and employee satisfaction and enjoys being extremely hands-on in all areas of the hotel to achieve the highest level of service. With a keen on eye on customer experience Christophe worked closely with the owning company to drive profitable long-term investment into the hotel that will continue to enhance the guest experience in an ever evolving Dubai hospitality scene. With over 30 years in the hospitality world across Australia, Asia, & the Middle East in various senior management roles, Naim Maadad has launched and operated some of the worlds best hotels, resorts, s& restaurants. Strategic, engaged and result driven, Guy Hutchinson is responsible for developing and executing the strategic direction of Rotana and devising and implementing short- and long-term strategies to help the company realise its expansion plans. Whatever role youre currently in, try to extract as much knowledge as you can from it, while asking challenging questions along the way. Mark Willis is a key industry opinion leader in the IMEA region, with over 420 hotels in the current portfolio and more than 120 hotels in the pipeline. In addition, he provides executive oversight of all aspects of Rotanas day-to-day operations. Youve mentioned in previous interviews that your management style involves looking after your team, what does that notion entail to you?Yes, I care deeply about my team and want to see them scale. Montreal, Quebec, Canada. His passion and expertise in the hospitality industry is unmatched; he is truly a one-of-a-kind leader. A testament to all these efforts is shown via a quick search on one of the OTA sites or TripAdvisor, with the Rove Hotels consistently occupying the top spots in their category. The successful launch of the new DNA is just the foundation of how we want to celebrate our service culture. FIVE Jumeirah Village is the most reviewed hotel on Booking.com with over 30,000 reviews with a rating of 9. The latest addition to Sofitel Dubai The Palm's leadership team, Antonio Ostuni - Hotelier Middle East Hotelier Middle East Hotelier Middle East is the leading destination for hospitality industry professionals covering hotelier news, hospitality news, hotel, events, business & travel news across Dubai, UAE, Saudi Arabia, Gulf & Middle East. In 2000, Keffer decided on a move to Asia and spent two years in Japan as the Food and Beverage Director of the Renaissance Hotel, Sapporo, followed by three years in South Korea as Director of Operations in the JW Marriott, Seoul. The Retreat Palm Dubai MGallery by Sofitel. He employs unique and highly successful strategies such as using a competitive approach to drive business results while strengthening collaborative partnerships among stakeholders. Lavoya will end the year with 14 locations and will double that by the end of 2023. 2023 is set to unveil more concepts withMantra, Inja and more in the pipeline. The recently opened Radisson Resort Ras Al Khaimah was highly commended in the Leading New Hotel category. From keeping the team healthy and fit by organising isolated fitness regimes, fun runs, or simply coming up with new ways of entertainment such as stay-home hobbies, story sharing, or cooking ideas, David was committed to supporting everyones mental wellbeing. In the hospitality industry, Panos demonstrated excellent leadership, robust resilience, and unwavering determination to deliver results during the most challenging market conditions. Kids enjoy a complimentary brunch and pool access (up to six years old) and its AED 99 for kids aged seven to 12. In addition, Festive Season and New Year Gala dinner resulted in a 14.68% increase in revenue & 8.74% increase in Covers vs YoY. Her passion is directed tp those that have no time to make bone broth from scratch and to provide them with easier and healthier cooking solutions. Hailing from Lebanon, Fakhreddine has always been a visionary at heart. Stephanie Reichenbach is a celebrated entrepreneur and founder of Nara Desert Escape, Nara Desert Oasis, Nara in the City, Sonara Camp, Sonara Camp Al Wadi, The Nest by Sonara, Nara Nomad Secret City Tours, Nara on the Sea and Hike of Happiness. We take guests to France from the moment they step inside. Mehdi is always looking for ways to create the most memorable dining experiences for all guests as well as ensuring a great work environment for his dedicated team. Commented Maren Kuehl, General Manager, Anantara Al Jabal Al Akhdar Resort. Mahendra is extremely passionate about the F&B industry, with almost two decades of experience in the field. 20 years experience in the Hospitality, F&B and Service Industry. In his current role, Jochem-Jan is responsible for Hiltons portfolio of hotels in the Middle East, Africa & Trkiye, where Hilton has more than 170 hotels across eight market-leading brands and more than 29,000 Team Members. It has been fully booked every Friday since it launched in July 2020. Beginning his hospitality career in 2005, Sreejith started out as a guest service agent in Starwood Hotels and worked various Food & Beverage positions in 5* Hotels & Resorts in Starwood, Taj, & Rotana around Middle East and India until 2011. Another unique offering, the signature Sofitel candle ritual when can guests expect to witness it at Sofitel Dubai Downtown?Inspired by the enchanting lights of Paris and the countrys tradition of lighting gas lamps before electricity became mainstream, Sofitel Dubai Downtown strives to whisk its guests away to another world in time with our Candle Ritual. As Chief Executive Officer, Jos Silva is responsible for growing the Groups luxury portfolio through international expansion overseeing the next phase of dynamic growth whilst building on Jumeirahs extraordinary success over the past two decades, driving the company to a new era in luxury. One of these was putting LPM Restaurant & Bar Middle East on the map and being officially recognised in the Worlds 50 Best Restaurants Middle East and Africa debut list in 2022, ranking Dubai and Riyadh in 8th and 42nd place respectively. The hotelier has almost three decades of experience with Accor. Celebrating its first ten years in 2022, SHG aims to reach over 50 operating venues in 14 countries and will continue to expand with a robust pipeline of new openings for 2023 and beyond, not only in the Middle East but also in Spain, Italy, Greece, and Morocco, to name a few, confirming its status as the leader in hospitality management in the UAE. Some of his key accomplishments include being: highly knowledgeable in operations, renovation, refurbishment, and improvement projects; instrumental in turn-around properties, projects and crisis management by driving take-over, rebranding, and revamping efforts; a successful executive in turn-around projects and crisis management; appointed several times by corporate office for related leadership roles; vital in pre-opening many hotels. After 5 successful years, Atelier House Hospitality has established a firm foothold in the region as a high-quality boutique player in the market under Mahendras leadership. As a key member of the Wyndhams leadership team, Panos supports the brands focus on the recovery and growth in a new era of travel post pandemic. Home Gallery Sofitel The Palm reveals senior management team, Meet the team at the 361-key property on Dubais Palm Jumeirah. His dedication to excellence and commitment to making a positive impact have earned him the respect and admiration of his peers and colleagues. She joined Hilton in 2019 with a mission to make the company the clear leader in F&B. Throughout the past year, the tourism and hospitality industry has very evidently been impacted by the crisis, leading to most hotels across the globe choosing to temporarily close due to low occupancy or restrictions. . This includes classic sides, stuffing and jus. Working for many years in the corporate world he knew that his true passion lay on the other side of his comfort zone. Emma is renowned for being a dynamic changemaker who naturally gravitates towards challenging environments, preferring to view each hurdle as an opportunity. Its a modern representation of French hospitality sophisticated without being pretentious, coquettish without being cheeky. He understands that character is a differentiating element in hotels, and he brings this to life with creative and innovative ideas. He is instrumental in nurturing sound relationships with owners, securing the best possible locations, negotiating, and formalising contractual agreements, and appointing teams to reflect the ethos of the brands. Our new rustic-themed lounge bar, LApero, is hosting a traditional Christmas Eve dinner with classic fare, a festive quiz and Christmas crackers for AED 225 with soft beverages and AED 325 with alcohol. He is selective about the projects he takes on and adopts a full-throttle approach in everything he does, reflected through his brands consistent and exponential growth. There is no doubt that this has been a difficult time for everyone, but no matter the circumstances, David would always try to emit calmness, underlining his commitment to his team, ensuring everyones wellbeing comes first while refusing to compromise on anyones job security. Elie, who has been with ADDMIND for over 15 years, has played a crucial role in the companys growth and development. In order of keeping this exciting and challenging, his day-to-day role involves being around guests and overseeing the hotels operations, logistics, management, and team. For something a little more luxurious, guests can opt for the Presidential Suite package for AED 3,000 or the Royal Suite, starting from AED 5,000 per day. His forward-thinking leadership and understanding have positioned this region as a key market for the company globally, both in results, as well as expansion plans. Throughout the lockdown, David didnt step foot out of the hotel, ensuring that his teams were looked after and never shied from questions. He brings 20 years of experience to the role, spanning beach club and restaurant operations, overall team management and leadership, as well as strategic and commercial execution. 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